Reference

88main Legal: Read The Rules Before Access

Clear access rules help you understand your account, wallet records and personal data before you enter the 88main lobby.

Account conditionsData handlingLocal-law accessContact routes
88main 88main Legal: Read The Rules Before Access
CONTACT ROUTES

Where To Ask About 88main Legal

A clear contact path matters when a policy question affects your account or a wallet record.

Account help Use the account-help route beside the cashier for questions about Legal wording, phone verification…
Receipt checks For a Legal question tied to DANA, OVO, GoPay, QRIS, bank transfer or a…
Change requests Ask through the same support route when you want to correct account details, request…
DATA PRACTICE

How We Handle Your Legal Requests

Legal requests are handled against the account details already held, rather than through an informal message with no verification.

Data handling

We use account details, phone verification records and relevant payment references to manage access, answer Legal requests and connect a question with the correct account rather than an unrelated record.

Cookie choices

Cookies can help keep your account path consistent between login and the lobby. You can adjust browser settings for optional cookies, though required account functions may need essential storage.

Account security

Before discussing private account data, we may compare your registered phone and request details. Do not send a password, wallet PIN or full payment credential through a support request.

Record retention

We retain account, security and transaction records only for the period needed for account administration, dispute handling, safety checks and applicable legal duties. A request does not erase records that must be kept.

Who to contact

The account-help route beside the cashier is the correct place for Legal questions, data access requests, correction requests and concerns about how your account details are being used.

Requesting changes

State the exact detail you want changed, explain why it is incorrect and provide the registered phone reference. We may ask for additional verification before changing ownership or payment-linked data.

Common Legal Questions About 88main

These Legal answers cover the questions we expect before an account is opened or a data request is sent. They focus on access, account records, local payment references and contact steps, so you can decide what to prepare before using the account-help route.

88main Legal covers account eligibility, phone verification, acceptable account details, data handling, cookies, transaction records and requests for correction or access. It also explains that account access depends on local law and may be restricted where local law permits or requires a restriction.

Access depends on local law. If you are in Indonesia, read the current Legal terms before completing phone verification and opening an account. We may restrict access when a local requirement applies, so the page should be checked before you submit account or wallet details.

Phone verification helps us connect the person making a request with the correct account record. It can be required before account access or before we discuss private data. Keep your registered number current, and never place a password or wallet PIN in a request.

DANA and QRIS references may be used to identify a transaction connected with your account. If you ask about a payment record, provide the registered phone reference and receipt details through account help. We do not need your wallet PIN or full payment credential.

Yes, send the request through the account-help route beside the cashier. Name the record you want to access or correct, explain the issue and provide your registered phone reference. We may verify ownership first, and some records may remain when legal duties require retention.

Cookies can keep parts of your login and account path consistent on the device you use. Browser controls can limit optional cookies, but essential storage may still be needed for account functions. Cookie settings do not change the Legal conditions that apply to access.

Use the account-help route beside the cashier and identify the decision, account phone reference and policy section involved. Add any relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt. We can then check the record and explain the applicable policy path.